jason@fusionx2.com
Call attribution

Which ad bought that phone call?

We put a separate tracking number on every channel you pay for — paid search, your Google profile, Local Services Ads, the truck — so at the end of the month the answer is a list instead of a guess.

Sample day · one location What the log looks like once every channel has its own number. Bar length is the actual call duration.
7:12aProfile0:48
7:58aPaid search3:34
8:33aPaid search0:12
9:05aProfile5:36
9:47aLSA2:08
10:22aPaid search0:22
11:04aReferral6:42
12:15pLSA0:09
1:30pLSA4:28
2:41pProfile2:35
3:20pPaid search1:14
4:33pReferral8:31
5:26pProfile0:38

Reading this day: 13 calls, 3 rang out. Paid search produced four — one of them lasted 22 seconds, which is a wrong number, not a lead. The two longest calls of the day both came from referrals you don't pay for. That is the kind of thing a monthly spend report will never tell you.

Coverage

Every channel gets its own number

Four numbers, four answers. Nothing changes on your end — calls ring the same phone, in the same order, with the same person picking up.

Paid search

Google & Bing ads

Swapped in dynamically, so the number a visitor sees matches the campaign that sent them.

Profile

Google Business Profile

A tracking number in the profile with your real line as the website number, so the listing stays clean.

Services ads

Local Services Ads

Reconciled against the leads Google bills you for, which is how you catch the ones you were charged for twice.

Offline

Print, mailers, the truck

The channels everyone assumes are unmeasurable. They aren't. They just need their own number.

Process

How a month runs

Same four steps every month, in this order. It is a routine, not a project.

Numbers go live

Local numbers in your area code, provisioned and pointed at your existing line. Ported numbers stay yours if you ever leave.

Routing and recording

Ring order, after-hours behaviour and voicemail set the way you already run them. Recording is opt-in per state, with the announcement handled properly.

Calls get tagged

Every call comes back with source, duration, first-ring outcome and whether it was answered. Anything under about twenty seconds gets flagged as noise rather than counted as a lead.

Month-end read

One page: calls by channel, missed by channel, and cost per answered call where you're spending money. No dashboard login, because nobody opens those.

Fit

Who this is for

Good fit
  • The phone is how work actually arrives
  • You're spending on more than one channel at once
  • One to six locations, one main line
  • Restoration, roofing, HVAC, plumbing, remodel
Not a fit
  • Leads come in by form, not by phone
  • A single channel, where attribution is already obvious
  • Call centres and heavy IVR trees
  • You want the recordings for sales coaching — that's a different product
Getting started

Two numbers and a week

Easiest start is one channel you're already paying for. A week of tagged calls usually settles the argument on its own, one way or the other.

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